5.0 (10+ Reviews)

Skilled Thread & Timing Repair in Buford

We track down thread breaks, tangled thread, and missed trims at your shop, nationwide.

  • 20+ Years of Experience

Our Services

Types of Thread Faults We Handle

Rotary hook and bobbin area of an embroidery machine, up close

Bird Nesting

We find the cause of tangled thread under the fabric and make the repairs or adjustments needed.

Sewing head showing its tension knobs and upper thread path

Thread Sensor Faults

We diagnose false thread-break alerts that stop your machine when the thread is still intact.

Thread trimmer knives beneath the needle plate of an embroidery machine

Trimmer Knife Repair

We repair trimming problems that leave thread uncut or pull it out of the needle when stitching starts.

Reviews

Trusted for Skill, Speed, and Care

  • Kim Hailey

    Facebook
    When we meet people with good intentions, we will advertise with good intentions. Phenomenal service will recommend to others!!
  • Gina Boss

    Google
    Amazing service. Andy helped me with all my needs!
  • Stacy Miller

    Google
    Andy did a wonderful job with an extremely quick turnaround when we were under a time crunch!
  • Ethan Phan

    Google
    Great customer service. Able to help with my embroidery machine.
  • Dung Bui

    Google
    My go-to spot for embroidery repair services! Top notch customer service. Thanks Andy!
  • Gracia Taylor

    Facebook
    I worked with one of their techs online. He was super helpful and easy to work with.

Why Us

Diagnosis Comes Before Adjustment

Every diagnosis starts by narrowing the fault to a single needle, a single head, or the whole machine before any part is touched or replaced.

  • Thread Break Diagnosis
  • Timing Checks When Needed
  • Burr Removal and Worn-Part Replacement
Tajima single-head with an LCD control panel between thread shelves

Questions

Frequently Asked Questions

Skipped stitches, repeated thread breaks, or failure to form a stitch can indicate a timing problem, but other faults can cause similar symptoms. If the problem continues after routine checks, we can inspect the machine and determine whether timing needs adjustment. Routine maintenance can help catch some of these problems early.

We check threading, needles, bobbin condition, and tension first. We then inspect the parts that could be causing the symptoms, such as the hook, thread path, trimmer, or sensors. If timing needs adjustment, we correct it and test the stitching. We follow the same process on Barudan and Ricoma machines.

Local service costs $100 per hour with a 2-hour minimum. For shops more than a 45-minute drive from Buford, service costs $120 per hour, plus $65 per hour for driving time in both directions. The total depends on the work required. See our on-site service pricing for overnight and fly-in charges.

Start with the routine checks in your machine's manual: rethread the machine, inspect the needle and bobbin, and clean accessible lint. Follow the manufacturer's instructions for needle installation, tension checks, and lubrication. If the problem continues, contact us and describe what you have already tried. These checks apply whether you run a Tajima, a Brother, or another brand.

The time needed depends on the cause and how many heads are affected. A timing adjustment on one head may be quicker than a repair involving worn parts, trimming problems, or several heads. We discuss the likely scope before the visit is booked.

We serve shops in Atlanta, Auburn, Braselton, Buford, Cumming, Dacula, Duluth, Flowery Branch, Lawrenceville, Mulberry, Norcross, Oakwood, Peachtree Corners, Sugar Hill, Suwanee, and Tucker. We also travel by road to nearby states and offer fly-in service nationwide. See our full service area for local coverage.

Service Area

Thread & Timing Repair Across Metro Atlanta

Thread break and timing repair for embroidery shops in Buford and throughout Gwinnett County.

  • Buford, GA
  • Atlanta, GA
  • Auburn, GA
  • Braselton, GA
  • Cumming, GA
  • Dacula, GA
  • Duluth, GA
  • Flowery Branch, GA
  • Lawrenceville, GA
  • Mulberry, GA
Map of the metro Atlanta and North Georgia coverage area served by HK Embroidery Repair Services

© MapTiler © OpenStreetMap contributors

MapTiler

Get in Touch

Get a Free Timing Repair Quote

Describe the problem, tell us which needles or heads are affected, and let us know when it started.

  • Sensor and Trimmer Faults Too
  • Tajima, Barudan, Brother & Ricoma
  • Nationwide Service Available
5.0 (10+ Reviews)
(678) 654-1088
  • 20+ Years of Experience
  • Transparent Pricing
Call NowGet a Free Quote